FAQ

Questions:


Answers:

How much wallpaper do I require?

There are various methods to calculating the amount of wallpaper required and the quantity of rolls required is the responsibility of the purchaser. The below example should be used as a guide only and any shortfalls/excess in ordering requirements are the sole responsibility of the purchaser. A professional wallpaper installer should be able to advise how many rolls will be required.

Example: wall height of 2.5m and width of 5.0m, with a pattern repeat size of 64cm.

Step 1: Calculate the number of drops required

5m (wall width) / 0.52m (roll width) = 9.6 drops

Step 2: Calculate the length of wallpaper required

9.6 drops x 2.5m (wall height) = 24m

Step 3: Calculate the number of rolls needed

24m / 9.36* (*10m roll length – 0.64m pattern repeat) = 2.56 rolls

Rolls are sold in whole lengths, so you would require 3 rolls.

 

The measurements below are based on a standard roll of 10m x 52cm. If your chosen wallpaper has a pattern match, please take that into account when referring to the chart.

Length of wall / distance around the room (metres)

  1.5 2.0 2.5 3.0 3.5 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0
Wall Height 2.0-2.4 1 1 2 2 2 2 3 3 4 4 5 5 6 6
(metres) 2.4-2.8 1 2 2 2 2 3 3 4 4 5 5 6 7 7
2.8-3.2 1 2 2 2 3 3 4 4 5 6 6 7 7 8

* The measurements in the above chart should be used as a guide only.

Some of your products are sold by the square metre. How do I work out how much I require?

Multiply the ceiling height by the length of the wall or room circumference. This will give you the total number of square metres to be covered.

Example: 2.5m x 5.0m = 12.5 square metres.

In this instance you would round up and order 13 square metres.

Can I order samples?

Yes, we highly recommend you order a sample as the wallpaper may vary in colour from that seen on your monitor. Our samples vary in size depending on the design house. They typically range from A6-A4 in size, to a scale of 1:1. Samples are posted via Australia Post.

While we have made every effort to accurately portray the colours of all wallpapers on our site, the actual colour may vary slightly. Please bear in mind that the light in your room may also affect the overall look. We strongly recommend ordering a wallpaper sample before making your final purchase.

Samples of many of our wallpaper collections are available to purchase through our website, to provide you the opportunity to touch & feel the sample and to appreciate the superior quality and stunning colours in your own home at your leisure.

Should I check my wallpaper before hanging?

Yes. It is the purchasers responsibility to check the wallpaper, including if delivery is made to a third party. Please check the wallpaper roll by roll to confirm the shipment arrived intact and complete. Check you have received the correct colour, pattern, sufficient quantity, batch number and check for any faults prior to and during hanging.

The wallpaper is damaged or unsatisfactory in some other way. What should I do?

Please contact  us at info@wallpaperantics.com.au as soon as possible and we will rectify the issue.  Please refer to our Returns Policy.

Can I install the wallpaper myself?

Yes, you can install the wallpaper yourself.

However wallpaper installation is a serious craft and it can take many years of experience and practice to become a master hanger. We highly recommend using a professional installer to hang the products you buy from us. These are artisanal-quality wallpapers, some of which may need to be trimmed.

If you decide to hang the wallpaper yourself, it is important to follow instructions and do not hang more than three strips/drops without careful inspection prior to proceeding. Wallpaper Antics will not be held responsible for any damage caused to the products or walls during installation.

How long will it take for delivery of my wallpaper?

Delivery times vary depending on the design house. The majority of our wallpapers and wallpaper murals are made to order. Depending on the design house, there may be up to 3-4 weeks lead time, plus delivery time from the country of origin (USA/UK/Europe). Each product page will have the approximate delivery time noted. Please note that these are the maximum delivery times and there is a good chance your wallpaper will arrive prior to then.

What does the batch number on the roll mean?

Wallpaper is printed in batches of rolls. If you require multiple rolls of paper for a wall, it is advisable to use rolls from the same batch. This is to avoid possible small colour variances between batches.

Does the wall require preparing before wallpaper installation?

Yes. Any faults or marks on the wall may show through the wallpaper so please consult a qualified professional.

What method of payment is available?

We operate payment through PayPal. You do not require a PayPal account to make purchases through us, as PayPal enables you to make payment with your own bank card, credit card or PayPal balance. Your payment will clear instantly as with credit card payments.

We also accept payment via direct debit. The bank details will be available to you as you proceed through the check-out. 

GIFT VOUCHERS

Searching high and low for someone else but not sure what to gift them? Be it an amazing house-warming gift, a wedding present for the happy couple, or have a friend who simply goes nuts over designer wallpaper.

A few things to note about Wallpaper Antics Gift Vouchers:

  • The gift voucher should be used in full during one checkout process as NO CHANGE will be given if the total amount of goods purchased is less than the gift voucher amount.
  • Gift vouchers are delivered instantly by email and contain instructions on how to redeem them at checkout.
  • Gift vouchers cannot be redeemed for cash.
  • Gift Vouchers are non-refundable.
  • Gift vouchers are to be used within two years of purchase.
  • If the purchase amount exceeds the balance, you must pay the excess. You must not use the card to make or attempt to make transactions that exceed the available balance.
  • All transactions (whether by you or someone else) are your responsibility, subject to the Terms & Conditions outlined by Wallpaper Antics.